Privacy Policy

We handle your personal information responsibly to improve our service. By using our platform, you agree to how we collect, use, and protect your data.

Version 1.0 | Last Updated: November 15, 2025

Imprint

Smartix Ventures Ltd – Ohrid
Owner: Riste Mishe
Address: Str. Slavej Planina b.b. , 6000 Ohrid , Republic of North Macedonia
Phone: +389 76 433 577
E-mail: contact@smartixstuddio.com
Website: https://smartixstudio.com/

Company No. 7893361

Tax Number (VAT No): 4020025555959

We are Smartix Ventures Ltd – Ohrid – SmartiXVenture is a venture and digital marketing studio that combines venture building with comprehensive digital marketing services to launch and grow businesses, acting as your partner from concept to market launch and beyond. We provide expert marketing campaigns and specialized support for business model development, idea validation, fundraising, product launches, social media content marketing and beyond. We are your hands-on partners through the entire venture lifecycle, from the initial idea to post-launch growth and strategy. (hereinafter, known collectively as either “SMARTIX VENTURES”, “SV”, “SMARTIX STUDIO”, “SO”, “Organizer”, “we”, “our” or “us”).

We consider the privacy of people important, for the visitors to our website(s) https://smartixstudio.com/  ǀ  https://smartixventures.com/,  (hereinafter, the “website(s)”) and of any other affected persons who provide us with information through it, whose data are processed by SMARTIX VENTURES as part of the provision of services (hereinafter, “you” or the “user” and in a plural way, “you” or the “users“). In this sense, SMARTIX VENTURES  undertakes to process your data in accordance with the applicable personal data protection regulations in force at all times. Specifically, SMARTIX VENTURES  will comply with the premises established in current legislation and, specifically, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / CE (GDPR) is repealed, in Law on Personal Data Protection (LPDP) 42/20, of 16 February on the Protection of Personal Data and Guarantee of Digital Rights(LPDP) and in Law on Electronic Commerce(LEC) 133/2007, 17/2011, 104/2015 , 192/2015 of November 02, on services of electronic commerce (LEC), in relation to the maintenance of the confidentiality and treatment of personal data provided voluntarily by users of this website.

Based on this, SMARTIX VENTURES informs you of its Privacy Policy, in order to make users aware of the processing of their data, as well as the fundamental principles on personal data protection that apply. Nevertheless, certain services provided or that may be provided in the future on the website(s) may contain special conditions of use with provisions regarding the protection of personal data that may prevail over this Privacy Policy.

In addition to the above, we encourage all users to read this Privacy Policy carefully in order to learn about the rules and practices we have compiled to protect personal data and to better understand our relationships with third parties who may have access to such data.

Users are in any case solely responsible for the information provided on the website(s) and if SMARTIX VENTURES wishes to use it in the future for purposes other than those referred to, we will inform you of these new purposes and request your consent, if necessary.

By using our website, you acknowledge that you have read and agree to this Privacy Policy, our Cookies Policy and our Legal Notice.

1.Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Smartix Ventures, Ohrid, Republic of North Macedonia.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: city: Ohrid, country: Republic of North Macedonia

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website, Portal, or Other related digital services.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Smartix Ventures web site(s) owned, operated or managed by Smartix Ventured Ltd Ohrid, North Macedonia , accessible from https://smartixstudio.com/  ǀ  https://smartixventures.com/ .

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2.Owner and Data Controller

Smartix Ventures Ltd – Ohrid (hereinafter, known collectively as either “SMARTIX VENTURES”, “SV”, “SMARTIX STUDIO”, “SO”, “Organizer”, “we”, “our” or “us”) is a private company registered in the Trade Register/Business register of companies by Macedonian Law, under number 7893361. This company is the owner of the domain name https://smartixstudio.com/  ǀ  https://smartixventures.com/ and operates its digital marketing, promotional and business consultancy activities(services) under both brand names: Smartix Ventures and Smartix Studio.

Smartix Ventures Ltd – Ohrid
Owner: Riste Mishe
Address: Str. Slavej Planina b.b. , 6000 Ohrid , Republic of North Macedonia
Phone: +389 76 433 577
E-mail: contact@smartixstuddio.com
Website: https://smartixstudio.com/

Company No/UEI No. 7893361

Tax Number (VAT No): 4020025555959
https://smartixstudio.com/  ǀ  https://smartixventures.com/ “SMARTIX VENTURES”, “SV”, “SMARTIX STUDIO”, “SO”, “Company”, “we”, “our” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.

3.Legal Basis for Processing

Smartix Ventures undertakes the processing of Personal Data as defined under Regulation (EU) 2016/679 (“GDPR”), the Law on Personal Data Protection of North Macedonia, and related subsidiary legislation, in reliance upon one or more of the legal bases enumerated under Article 6(1)(a), (b), and (f) of the GDPR, specifically including (i) explicit consent of the data subject, (ii) necessity of processing for the performance of a contract to which the data subject is party, and (iii) legitimate interest pursued by the data controller.

Depending on the context, processing is based on:

Art. 6(1)(a) GDPR – consent (e.g., analytics tools)

Art. 6(1)(b) GDPR – performance of a contract (e.g., form submissions for project work)

Art. 6(1)(f) GDPR – legitimate interests (security, server logs, Cloudflare)

Thus, Smartix Ventures legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect or you provide the information(personal data):

• Smartix Ventures needs to perform a contract with you to collect, use and manage Personal data and provide/execute its services under the contract with the user.
• You freely (on voluntary basis) provided us with your personal data, or, in the case of Usage Data, we collected them automatically when using this Website.
• You have given Smartix Ventures permission to do so.
• Processing your personal information is in Smartix Ventures legitimate interests
• Smartix Ventures needs to comply with the law,

 4.Collecting and Using Your Personal Data

Among the types of Personal Data that this Website collects, by itself or through third parties, is the personal data that includes, but is not limited to: Cookies; Usage Data; email address; phone number; first name; last name; city; latitude (of city); longitude (of city);  unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); number of Users; IP address; device information; browser type; operating system; referring URLs/exit pages; page views; interactions on the site; session statistics; click patterns; scrolling behavior; browser information, Internet Service Provider (ISP), date and time stamp, and possibly the number of clicks. 

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

5.Types of Data collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Postal address
• Usage Data
• Any other information you (may/want to) or we (may) ask you to provide.
• Any other information you want to voluntarily provide them to us.

Usage Data/Automatically Collected Information

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

You may see the full list of personal data we collect at the end of this privacy policy document (please see at the appendix).

6.Purpose of Processing / Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account:to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract:the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You:To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests:To attend and manage Your requests to Us.
• To conduct assessments and evaluations:We may use Your Personal Data to facilitate assessments, coding tests, technical evaluations, aptitude tests, interviews, proctoring, and other selection or evaluation activities that form part of programs, hiring challenges, hackathons, innovation challenges, competitions, or other initiatives hosted through the Service.
• For business transfers:We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes:We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

7.Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties without your explicit consent. However, we may share your information with:

Business Transactions – If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Trusted third-party service providers assist us in operating our website or conducting our business. These providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than providing their services to us.

Law enforcement or government agencies when required to comply with applicable laws, regulations, and legal processes, or to protect our rights, privacy, safety, or property.

Other legal requirements- The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

8.Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how users interact with our site. You can control cookies through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy [include a link to your Cookie Policy] or see below.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://smartixstudio.com/  ǀ  https://smartixventures.com/, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that thttps://smartixstudio.com/  ǀ  https://smartixventures.com/ has no access to or control over these cookies that are used by third-party advertisers.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

9.Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no data transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of your information.

10.Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third parties.

Respectively (this) our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

11.Data Retention and Security Protocols

Smartix Ventures employs state-of-the-art access control systems, Cloudflare security systems, SSL encryption, and restricted internal access procedures for the safeguarding of collected data. Retention periods shall be limited to a maximum of twelve (12) months post-cooperation unless statutory, contractual, or operational imperatives necessitate prolonged storage.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

12.Rights of Data Subjects

Participants, as defined by Article 4(1) of the GDPR, retain the right to:

• Request rectification, erasure, or restriction of processed data
• Withdraw consent at any time without prejudice to prior lawful processing
• File a formal complaint with the relevant Data Protection Authority
• Receive a digital copy of their processed data in structured, machine-readable format upon request

or may take the following actions:

• Right of access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing (Art. 21 GDPR)
• Withdrawal of consent (Art. 7 GDPR)

All such requests shall be addressed in writing to: contact@smartixstudio.com

13.Special categories of personal data

We will not collect or process any particularly sensitive personal data or data included in special categories of users’ personal data unless they have explicitly provided us with such data. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data or biometric data for the sole purpose of identifying a natural person, health data, sex life or sexual orientation.

14.Child Use Policy

This website is not designed or directed at children under the age of sixteen (16), without parental or legal guardian permission. In this regard, we do not knowingly collect information from such individuals. In any case, if parents or legal guardians consider that their children have sent us personal data without their consent, please contact us by writing to contact@ohridtechcity.com .

15.Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the collection and processing of data are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Some of our assessment, testing, interview, and proctoring service providers may operate in jurisdictions different from Your country of residence. By participating in such assessments through the Service, You acknowledge that Your Personal Data may be transferred to and processed by such providers in accordance with applicable laws and this Privacy Policy.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

16.Cross-Border Data Transfers

We only share data with service providers who process data on our behalf (Data Processors), such as hosting providers or analytics tools. Where required, Data Processing Agreements (DPAs) may exist according to Art. 28 GDPR.

Some tools may transfer and reside data to countries outside your current-resident country/the EU (e.g., Meta, Google, Microsoft, Cloudflare, Semrush etc.).
Transfers may occur based on:

• Adequacy decisions (e.g., EU–US Data Privacy Framework)
• Standard Contractual Clauses (SCCs)
• Additional safeguards provided by the respective vendor

In instances wherein data is transferred beyond the EU/European Economic Area (EEA), the Company shall implement Standard Contractual Clauses, adequacy decisions, or alternative lawful mechanisms to ensure sufficient levels of data protection.

17.Engagement of Subprocessors

The Company may engage external data processors such as CRM providers, registration platforms, mailing services, or AI-based matchmaking software. Such entities operate under signed data processing agreements and are subject to strict confidentiality obligations and GDPR compliance verification.

18.Modifications and Supremacy Clause

We may update or modify this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We reserve the right to do so at any time and at our sole discreation. Any changes will be effective immediately upon posting on this page.

We may notify You of any changes by posting the new Privacy Policy on this page and by updating its status to “Last updated” date at the top of this Privacy Policy. However keep in mind that Smartix Ventures has no mandatory obligation to directly notify You of any changes to these Terms so You are strongly advised to check the website regularly and review this Privacy Policy periodically. Changes to this Privacy Policy are effective when they are posted on this page.

The most current version will be posted at https://www.smartixstudio.com/privacypolicy ǀ https://www.smartixventures.com/privacypolicy . Continued use of Companies services shall constitute tacit acceptance of such modifications.

19.Governing Law and Dispute Resolution

This Policy and all attendant data protection obligations shall be construed and interpreted under the substantive law of the Republic of North Macedonia. Jurisdiction for any dispute shall be vested exclusively in the competent courts of Ohrid.

20.Miscellaneous

• Entire Privacy Policy: These Privacy Policies supersede all prior understandings.
• Severability: Invalid provisions do not affect remaining terms.
• Whole Privacy Policy: Both Privacy Policies ( Privacy policy for Smartix Studio and 2.Privacy policy for Smartix Ventures (brand domains/web sites)) listed above/below will be considered valid and as Privacy policy as a whole and will complement each other depending on the cases (case-by-cases) and conditions of application (use of the site(s), use of the specific services offered by each brand/domain, customer enquiries, customer segments served, ICPs etc.)
• Online Privacy Policy Only: Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://smartixstudio.com/ ǀ  https://smartixventures.com/. This policy is not applicable to any information collected offline or via channels other than this website(s).

20.Contact Information

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Smartix Ventures Ltd – Ohrid
Address: Str. Slavej Planina b.b. , 6000 Ohrid , Republic of North Macedonia
Phone: +389 XXXXXX
E-mail: contact@smartixstuddio.com
Website: https://smartixstudio.com/

21.Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Cookie Policy

This Cookie Policy explains how Smartix Ventures Ltd-Ohrid  (hereinafter, known collectively as either “SMARTIX VENTURES”, “SV”, “SMARTIX STUDIO”, “SO”, “Organizer”, “we”, “our” or “us”) uses cookies and similar technologies on our site(s):  https://smartixstudio.com/  ǀ  https://smartixventures.com/.
We use cookies to provide core functionality, analyze website usage, improve performance, and enhance your experience.

You can change or withdraw your consent for non-essential cookies at any time via the cookie settings on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly and allow us to understand how visitors interact with it.

Cookies fall into the following categories:

• Essential / Necessary Cookies
• Analytics & Performance Cookies
• Functionality Cookies
• Third-Party Cookies

We only set non-essential cookies after you give explicit consent.

2. Types of Cookies We Use

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The Cookies technologies We use may include:

2.1 Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be disabled.
They include:

• Security and protection cookies (via Cloudflare)
• Session management cookies
• Load balancing and routing cookies
• Consent management cookies (to store your cookie preferences)

Purpose:
Website security, stability, core functionality, fraud prevention.

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest).

2.2 Analytics Cookies (Consent Required)

We use analytics tools to understand how users interact with our website. These cookies are only activated after you accept them.

Google Analytics (GA4)

Collects anonymized usage data such as:

• page views
• session duration
• device and browser type
• interactions on the site

Data may be transferred to the USA (Google participates in the EU–US Data Privacy Framework).

Microsoft Clarity

Tracks:

• heatmaps
• click patterns
• scrolling behavior
• anonymized session recordings

Clarity does not record personal data entered in forms.

SEMRush Analytics Tools

Used for SEO analytics and performance insights; collects aggregated behavior statistics.

Legal basis:
Art. 6(1)(a) GDPR (your consent).

2.3 Third-Party Services That May Set Cookies

Some external services integrated into our site may also place cookies, for example:

• Cloudflare (security, CDN, performance)
• Google Analytics
• Microsoft Clarity
• SEMRush tools

We cannot control these cookies directly. They activate only after consent (except necessary Cloudflare cookies).

3. How Long Cookies Are Stored

Cookies may be:

• Session cookies– deleted when you close your browser
• Persistent cookies– remain on your device for a defined period unless deleted manually

Analytics tool retention periods follow their respective provider policies (typically 1–24 months).

4. Managing Cookies

Your options:

• Accept all cookies
• Reject non-essential cookies
• Customize which categories you allow
• Withdraw consent at any time

You can update your settings via the cookie banner or from the footer link: “Cookie Settings”.

Browser Controls

Most browsers allow you to:

• clear cookies
• block cookies
• block third-party cookies
• receive warnings before cookies are stored

Blocking certain cookies may affect website functionality.

5. Legal Basis for Use of Cookies

Essential Cookies:

Art. 6(1)(f) GDPR – legitimate interest in providing a secure and functional website.

Analytics & Performance Cookies:

Art. 6(1)(a) GDPR – your explicit consent.

We never activate analytics cookies without your permission.

6. International Data Transfers

Some providers (Google, Microsoft, Cloudflare, Semrush) may process data outside the EU.
Transfers rely on:

• EU–US Data Privacy Framework
• Standard Contractual Clauses (SCCs)
• Applicable additional safeguards

7. Contact

For questions about this Cookie Policy or data protection:

Smartix Ventures Ltd – Ohrid
Address: Str. Slavej Planina b.b. , 6000 Ohrid , Republic of North Macedonia
Phone: +389 XXXXXX
E-mail: contact@smartixstuddio.com
Website: https://smartixstudio.com/

8. Updates to This Cookie Policy

We may update this policy to reflect changes in technology or legal requirements.
Last updated: November 2025

APPENDIX – Lists

1. Personal Data We Collect

1.1 Automatically Collected Data

When you visit our website, certain technical data is automatically collected, including:

• IP address (anonymized where possible)
• Browser type and version
• Device information
• Referrer URL
• Session duration and interaction data
• Log files related to security and performance

We use this information to ensure proper website operation, security, optimization, and analytics.

1.2 Contact Forms & Brief Generator

When using our contact forms or Brief Generator, we collect:

• Name
• E-mail address
• Project details
• Uploaded files (images, documents, etc.)
• Additional information you voluntarily provide

Purpose of processing:

• Communication and responding to inquiries
• Preparation of offers
• Execution of projects
• File handling and project planning

1.3 Cookies

We use technically necessary cookies and, if you consent, analytics and performance cookies.
A cookie banner allows you to accept or reject non-essential cookies at any time.

2. Analytics and Third-Party Tools

We use the following external tools and service providers:

2.1 Google Analytics (GA4)

Provider: Google Ireland Ltd.
Purpose: Analytics, website performance insights.
Data processed: anonymized IP address, device data, behavior patterns, session information.
Legal basis: Art. 6(1)(a) GDPR (consent).
International transfers: possible to the USA; Google participates in the EU–US Data Privacy Framework.
You may withdraw consent at any time via cookie settings.

2.2 Cloudflare

Provider: Cloudflare Inc.
Purpose: Security, performance optimization, CDN, DDoS protection.
Data processed: IP addresses, security-event logs, routing data.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable website operation).
International transfers may occur.

2.3 SEMRush

Provider: Semrush Inc.
Purpose: SEO analytics and performance insights.
Data processed: anonymized or pseudonymized usage data.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in improving online presence).

2.4 Microsoft Clarity

Provider: Microsoft Corporation.
Purpose: Heatmaps, click tracking, session analysis.
Data processed: device information, movement data, interaction patterns.
Form field content is not recorded.
Legal basis: Art. 6(1)(a) GDPR (consent).

2.5 Zoho CRM/Forms

Provider: Zoho Corporation.
Purpose: lead generation, communication and responding to inquiries, preparation of offers, execution of projects, file handling and project planning
Data processed: name, e-mail address, project details, enquires, uploaded files, information you voluntarily provide
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in improving online presence).